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About the course

During a biosecurity emergency response, the Industry Liaison role is a vital link between government and industry that provides critical information to a lead agency to inform response actions. The role of an industry liaison is varied, dynamic and important to response success and supporting an affected industry back to business as usual.

Any individual who will be undertaking the function of Industry Liaison Officer (ILO) or Industry Liaison Coordinator (ILC) during a plant biosecurity response should complete this course.
If you are involved in identifying and appointing suitable ILOs, ILCs or simply seeking to enhance your understanding of the industry liaison function, you would also benefit from completing this course.

What you’ll learn

Once you have completed this course you will:

  • understand the purpose of an incident management system and its application during a response to an emergency plant pest
  • perform the tasks to establish the industry liaison role
  • define the roles and responsibilities needed to conduct the industry liaison role
  • gather information required to contribute to response planning
  • understand Workplace Health and Safety (WH&S) threats and steps to reduce risks
  • analyze performance and implement change.

Course content

  • Module 1: Introduction to plant biosecurity responses
  • Module 2: Establishing the industry liaison role
  • Module 3: Conducting the industry liaison role
  • Module 4: maintaining health and wellbeing
  • Module 5: conclude ILO role and review performance
  • Module 6: Summary.


To access this training, you will need to log in to the Biosecurity Online Training (BOLT) learning management platform. Access is free and available to anyone with an interest in biosecurity. If you are not already a member, then you will need to register and create a new account.

For help with BOLT, please contact [email protected].

Funding acknowledgement

Plant Health Australia.

delivery method

Online Virtual training conducted entirely through digital platforms, allowing participants to learn remotely.

course provided by

Plant Health Australia

Course Length

60 mins




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